Digital Jin
FAQ

Questions, answered.

Everything you might want to know before working with us - from pricing and process to where we're based and the results you can expect. Can't find your answer? Just ask.

Working with us

We're a one-stop digital studio: website development, SEO and generative engine optimization (GEO), and social media marketing. Most clients start with one service and grow into a full-funnel partnership - you get one team accountable for the whole growth picture instead of juggling multiple agencies.

Our team works out of our Kandivali West office in Mumbai, India. We deliver world-class work remotely for brands across nine countries and five continents - including the USA, UK, Canada, Australia, Ireland, the UAE, Sri Lanka and South Africa. Time zones have never been a blocker; we structure communication around yours.

We're a focused team of 11 specialists. You work directly with the seniors doing the work - strategists, designers, developers and marketers - not juniors hidden behind account managers. That keeps quality high and feedback loops short.

We've driven growth across 20+ sectors, including finance & fintech, real estate, healthcare, D2C & e-commerce, SaaS & technology, hospitality & F&B, education and professional services. Our process adapts to your market - so even if your sector isn't listed, the fundamentals of audience, positioning and measurement still apply.

Pricing & engagement

It depends on scope - a one-off website build is priced very differently from an always-on SEO or paid-media retainer. We scope every engagement to your goals and budget, and we're transparent about what drives the number. The fastest way to a real figure is to tell us where you want to be: we'll send back a no-obligation growth plan with pricing within one business day.

Both. Websites and audits are typically fixed-scope projects, while SEO, GEO, social and paid media work best as ongoing retainers because results compound month over month. Many clients combine the two - a project to build the foundation, then a retainer to grow it.

Usually within a week of agreeing scope. After a short discovery call we send a proposal and plan; once that's approved we kick off. For urgent needs we can often move faster - just tell us your deadline.

Process & results

Against your revenue and business goals - not likes or impressions. Every engagement starts by defining the metrics that matter (qualified leads, pipeline, rankings, ROAS, conversion rate) and we report on them honestly and regularly, doubling down on what compounds.

It varies by service. Paid media and conversion work can move numbers in weeks; SEO and GEO are compounding investments that typically show meaningful momentum in three to six months and keep building from there. We set realistic expectations up front so you always know what 'on track' looks like.

GEO makes your brand the source AI answer engines - ChatGPT, Gemini, Google AI Overviews - cite when people ask questions in your space. As search shifts to AI, being the answer (not just a blue link) is becoming decisive. If your customers are starting to research with AI tools, GEO is how you stay visible.

Yes. On completion and final payment, you own the deliverables - brand assets, website, content and creative. We hand over source files and access so nothing is locked to us.

Still have a question? Get in touch - we reply within one business day.

Ready to grow? Let's make it happen.

Tell us where you want to be - we'll send back a no-obligation growth plan within one business day.